Terms Of Hire

  • We endeavour to make sure your vehicle arrives on time, we do not take responsibility for any delays caused by matters out of our control.
  • We will do our best to make sure we get you as close to your destination and drop off point as possible however, due to the length of the vehicles and widths of some roads, we may not be able to get as near as we would like so we will stop at the nearest point.
  • Any person who feels sick must inform the driver as soon as possible, in order for him to stop the vehicle safely, Any person who vomits in the vehicle will be charged £100 to cover the cost of a valet.
  • The chauffeur has the right to stop the vehicle and ask any person to leave if they mistreat the vehicle in any way.
  • Fast food meals cannot be eaten in the vehicle.
  • Smoking and Alcohol is NOT permitted in any of the vehicles.
  • All deposits are non refundable.
  • We reserve the right to substitute any vehicle of our choice in the event of a breakdown just prior to your booking.
  • Every effort will be made to get you to your destination on time but we cannot be held responsible for traffic jams, road works or bad weather on route.
  • Your booking is only secured once we have received your deposit; We will only hold the booking for seven days. if once you receive your confirmation, you decide not to go ahead with your booking please telephone us as soon as possible.
  • We do not allow anybody to stand with his or her heads out of the moon roof, or lean out of the windows.
  • If the car should break down during your journey the chauffeur will obtain a car from the nearest location to get you to your destination.
  • No vehicle will leave the first pick up point without receipt of full payment.
  • Any damages to any part of the vehicle, will be the responsibility of the person who Placed the booking.

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020 8988 0004